Tuesday Oct 6, 2015
8:30 AM - 4:30 PM EDT
$245
Treat your customers like welcomed ?guests? and they will continue to come back and bring others too. Knowing what to do is important however knowing how to do it will make it happen. Learn what it takes to create mastery and magical moments with your customers. You will be introduced to a service excellence framework which will assist you in making each and every customer experience memorable.