Wednesday Jul 19, 2023
8:30 AM - 11:30 AM EDT
July 19th 2023
8:30 AM - 11:30 AM
Amherst Survival Center 138 Sunderland Road
Amherst MA 01002
In lieu of a fee - please bring a donation to support the Amherst Survival Center.
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Equity & Inclusion Task Force Presents:
De-Escalation Training
For Small Business Owners
Join us Wednesday morning July 19th from 8:30 - 11:30 AM
The Equity & Inclusion Task Force delivers a comprehensive de-escalation training aimed at promoting understanding, empathy, and effective conflict resolution. This training equips participants with essential skills and strategies to defuse tense situations, foster respectful dialogue, and create a harmonious environment. Through interactive exercises and engaging discussions, attendees learn valuable techniques for managing conflicts, addressing biases, and promoting inclusivity. This training empowers individuals to navigate challenging interactions with empathy and compassion, fostering a more inclusive and supportive community.
Schedule:
8:30 - 9:30: Basics of CRESS operations
9:30 - 10:30: De-escalation
10:30 - 11:30: Situational Awareness
Led By: CRESS Leadership | Snacks & Coffee will be provided.