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VITA Tax Scheduler (Greenfield) seasonal

VITA Tax Scheduler (Greenfield) seasonal  This position is responsible for answering the phone for the Volunteer Income Tax Assistance (VITA) Program, conducting phone eligibility screening, and scheduling in-person tax preparation appointments. Call volume is high, and the scheduler will screen households during the tax season. Responsibilities also include tracking call data, utilizing calendaring and online appointment software, preparing mailings, helping to follow up with taxpayers, data entry, and